Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed in the UK will take 7-10 business days to arrive. Overseas deliveries can take anywhere from 7-14 days. Delivery details will be provided in your confirmation email.

Refunds are only available if your order arrives with visible damage that occurred during shipping. If this happens, please contact us within 48 hours of receiving your item, including clear photos of the damage and the packaging. Once we verify the issue, we’ll process your refund or offer a replacement. Please note: refunds are not issued for general wear, misuse, or dissatisfaction unrelated to shipping damage.

You can contact us via Email! We will be happy to assist you at Luctiano.official@gmail.com